FAQs

Shipping / Returns

• Always double-check your delivery address and mobile number before confirming your order. Incorrect details lead to delays or failed deliveries.

• Order processing and fulfillment take a minimum of two working days.

• Allow your perfume to rest upon arrival for better scent performance, especially after being in transit.

• Returns and refunds require an unboxing video or clear photos as proof.

• Only defective or incorrect items are eligible for return or refund within seven days of delivery. Valid proof from the buyer is required.

Sustainability and Cruelty-Free

Our products use ethically sourced materials, eco-conscious packaging, and fragrance oils that align with responsible production standards.